Effective Date: 5 / 23 / 2024

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Coastal Air ("we," "us," or "our") is committed to protecting the privacy of our customers, employees, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, whether through our website, services, or other means.

 

1. Information We Collect

We may collect personal information about you in the following ways:

• Information You Provide: When you book a flight, subscribe to our newsletter, participate in a survey, or contact customer service, we may collect personal details such as your name, address, email, phone number, payment information, and other relevant information.

• Automatically Collected Information: When you visit our website, we may collect information about your device, browsing actions, and usage patterns through cookies, web beacons, and similar technologies. This may include your IP address, browser type, operating system, referring URLs, and pages viewed.

• Information from Third Parties: We may receive information about you from third-party sources, such as travel agencies, business partners, and social media platforms, which we may combine with other information we have collected.

 

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and manage our services, including flight bookings, customer support, and processing payments.

• Communicate with you about your bookings, updates, promotional offers, and other information related to our services.

• Personalize your experience and improve our website and services.

• Conduct research and analysis to improve our business and customer experience.

• Comply with legal obligations and protect our legal rights.

 

3. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, email delivery, data analysis, and marketing.

• Business Partners: Trusted partners with whom we collaborate to offer services and promotions that may be of interest to you.

• Legal and Regulatory Authorities: As required by law or in response to legal process, we may disclose your information to authorities or other entities.

• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

 

4. Your Choices and Rights

You have the right to:

• Access and Correct Your Information: You can request access to the personal information we hold about you and request corrections if there are errors.

• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us directly.

• Data Deletion: You can request the deletion of your personal information, subject to certain legal or contractual obligations.

 

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can control cookies through your browser settings and other tools.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Coastal Air